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should i have left the situation alone with my glasses? or was it right/ok for me to go back?
ok, so i have a situation with my glasses, that i’d like someones opinion on.i bought some glasses back in feb/march, candies. the first time i got them, they were given to me with scratched lenses.took them back, they ordered new lenses for me, ok, thought things were good.a few months later, about summer time now, they were a little loose so i went in to get my glasses adjusted, and this girl did the adjustments with her bare hands, twisting and bending them, she ended up getting “little beads that heat up the glasses” stuck in them to the point where they didnt close, and she cracked the glasses by the ear and didnt say anything.i went back, and a guy nicely just ordered me another pair, said the reason they werent closing was due to “the candies eyeglasses little beads that warm up the glasses” and they closed perfectly fine. they said it would be about a week to get them in.two weeks go by, no call, i call them, the frames were in.i go in get the replacement frames, walk out, get to my car and realize they let me walk out with glasses majorly crooked on my face, to the point where THEY would have to be the blind ones not to notice.i go back, and the same girl who broke them in the first place, was the only one available to do the adjustments.i watch her bend and twist the frames on the glasses, and it just SOO didnt look right. is that REALLY how your supposed to adjust hard plastic glasses???(i have these glasses in wine http://www.bestbuyeyeglasses.com/candies-c-laura/273901.html)i live VERY far from this eyeglasses place now that i have moved. and i fget home that same day, and guess what, low and behold the glasses DONT CLOSE, and the glasses have a little space on the side, and are wobbly, creeky, etc.i live far from this place, so its been some time before i was able to go back.so today i went back to the eyeglasses place and complained/told them about my glasses, basically i was told that there was nothing they could do to “adjust them”so i talked to a manager, and she tried to say it was “ware and tear”i had this pair of frames for LESS THAN A MONTH, and i dont wear them all day/everyday.the manager said she would order me a new frame, but didnt seem happy about it. and that manager is the SAME ONE who let me leave the place with CROOKED glasses.Did i make a big deal about this? What would you have done?i paid about $150 maybe more for these glasses, and something always seems to be wrong with them.
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